COVID-19

Dear guests,

our first priority is the health, safety and well-being of our guests and team members.

In order to secure that, considering the current sanitary emergency due to the pandemic COVID-19, we have strengthened our cleaning procedures, invested on our staff’s training and improved our health and hygiene protocols and guests interaction.

So, we are glad to inform you that we have undertaken the following measures.

  • We follow the guidelines and recommendations of global and local authorities
  • We admit half of the total hotel capacity to guarantee enough space and the security distance among people

 

Check-in and check-out

  • Check-in online and priority check-out to reduce crowd in reception
  • All the checking-in guests will be invited to use the disinfectant solution provided at the entrance of the hotel
  • All our receptionists will wear single-use masks and gloves
  • All the checking-in guests will be screened to measure their skin temperature
  • Key disinfection for every guest change
  • Contactless payment preferred

 

Room and common areas cleaning

  • Reception, corridors and common areas will be disinfected several times a day. Regular disinfection of exposed surfaces such as door handles, handrails, switches, buttons, etc.
  • Rooms daily disinfection with ozone sanitizing machine
  • Daily disinfection of minibars and welcome kits
  • Professionally high temperature sanitized blankets
  • Dispensers with disinfectant solutions available at reception, common areas, breakfast room, public toilets.

 

Breakfast

  • Our self-service breakfast is provided with single-use products and packaged food. Security distance will be guaranteed among guests and tables, so there will be limited access to the breakfast room. People will have to disinfect their hands with the provided alcoholic gel at any access to the breakfast room.

 

Our staff

  • Two skin temperature screening a day and constant update of our staff’s relatives health conditions
  • All our team members will wear single-use masks and gloves
  • Our staff will wash their hands frequently using soap for at least 20 seconds and disinfectant gel
  • Our staff has been well trained in these new health and safe measures

 

Some rules to follow in our hotel:

  • Wash your hands with soap or alcoholic disinfectant gel
  • Keep the security distance of at least 1 meter from other people
  • Cover nose and mouth with a single-use tissue when sneezing and caughing
  • If you have fever or flu symptoms, please inform our staff
  • Lift is allowed just for 1 person at a time. If you can take the stairs